easy returns · prepaid labels · tracking

Returns portal

Initiate a return, print a prepaid label, and track your item back to the sender. Whether you're a customer returning a product or a merchant managing returns, we make it simple.

Start a return

QR code return

Show QR code at drop-off · no printer needed

Print label

Download & print label · attach to package


Secure · No credit card needed for returns

Recent returns
#R-78234-01 in transit

Item: Wireless headphones · returned 2 days ago

Last scan: Chicago sort facility

Track return →
#R-99145-12 label created

Item: Leather boots · awaiting drop-off

Label expires in 6 days

Print label →
#R-12876-09 delivered

Item: Coffee maker · returned to seller Mar 12

Refund issued

View details →
View all returns
Need help?

If you don't have an order number, contact the merchant for a return authorization.

Chat with support →

How returns work

1
Generate label

Enter order info, choose reason, and get a prepaid return label instantly.

2
Drop off

Print label or use QR code at any ExpressZygo location or partnered carrier.

3
Track & refund

Follow your return in real time. Seller processes refund upon delivery.

For merchants & e‑commerce

Integrate our returns portal with your store. Provide branded return labels, automate refunds, and reduce support tickets.

5,000+ drop-off locations
Find a ExpressZygo service point or partner carrier (UPS, Walgreens, etc.) near you.
Find location
Start a return

Questions? Call +1 (555) 123-4567 · Returns support 24/7